Frequently Asked Questions
Products and assortment
We offer and manufacture a wide range of window and door systems: plastic (PVC), wooden, and aluminum constructions. We work with trusted European profiles (Rehau, Aluplast, Gealan, Ponzio, etc.) and reliable hardware (Roto, Sigenia, Maco, etc.). Solutions are selected individually, taking into account the specifics of the property, requirements for thermal and sound insulation, as well as the customer’s budget.
Yes,
We can prepare a complete package for you — windows, doors, blinds, mosquito nets, and everything you need. Everything is processed as a single order so you can save time and get a ready-made solution quickly and conveniently.
Production and deadlines
The usual production time for PVC windows is:
2 weeks — white windows;
3 weeks — colored / white inside;
4 weeks — colored on both sides.
Additionally, about 1 week is required to schedule installation for a specific date. Installation usually takes 1 day (up to 5–8 windows).
Yes,
we manufacture windows of any size and shape. Our range includes arched, trapezoidal, panoramic (large), and any other non-standard solutions.
Installation and maintenance
Yes – we provide a full range of services:
dismantling of old windows (with removal and disposal);
installation of new windows (LBN 200-21 and LLDRA);
installation of windowsills and drip caps;
interior and exterior slope finishing (from simple to exclusive).
Yes, within Riga and up to 10 km from the city, measurements are free of charge. If the site is located further away, for example 10–20 km, the measurement fee is €20. Longer distances are calculated individually depending on the location.
Warranties and documents
Yes, of course. We provide an official warranty for all products and work:
5 years – for windows and doors (for example: profile, glass units, hardware, etc.);
2 years – for installation work (for example: if a sash closes poorly or rubs when closing).
Finance and documentation
1 – Contact us — tell us what you want to order or request a measurer. Leave your contact details (phone, address).
2 – Within 1 business day, a measurer will contact you to arrange a convenient visit time. Measurements are usually scheduled within 1–3 business days.
3 – The measurer arrives at the agreed time, takes measurements, provides consultation, clarifies your wishes, and discusses the order configuration. If needed, everything can be arranged at the office.
4 – After agreement, a 50 % prepayment is made. Payment can be made on-site (by bank transfer or cash according to the contract) or at the office (by cash or card).
5 – After prepayment, production begins. The exact lead time is specified when signing the contract.
6 – When the products are ready, the foreman will contact you to agree on a convenient installation date.
7 – On the scheduled day, the installation team installs the products. After completion, you accept the work.
8 – The second payment is made the same way: in cash to the installers on-site or by transfer within 5 business days (excluding finishing work).
9 – If slope finishing is included, the finishing master will contact you within 2 business days to schedule the visit. After completion, you accept the work and pay for the finishing balance in cash on-site or by bank transfer for the entire contract within 5 business days.
Yes.
Windows & Doors - When replacing windows, no approval from the building management or state authorities is required if the sizes of the divisions and the colour on the street side of the new windows do not change.
Loggias balconies - In Riga, for most standard residential buildings, the Riga City Council has approved standard projects for glazing loggias. If your building belongs to one of the standard series listed in the official list, we at Logi24 can install glazing according to the ready-made project without additional approvals. To check whether your building fits, download the file and find the corresponding series. If your series is not listed, you need to contact an architect to prepare an individual project and have it approved.
At your request, we can prepare and issue all the necessary documents on our side.
If necessary, we provide a full set of documents for any authorities and property management companies, as well as documentation and estimates for posting in the entrances of apartment buildings. We have all the required documents: certified construction foreman (certificate No. 4-04370) View, insurance View, installers’ certificates View, BIS construction licence View, and more. Contact: logi24@logi24.lv / T. +371 2004 - 2004
Yes, we have 2 convenient options.
1 Option - an interest-free plan with 3 payments: 33% upon ordering, 33% before installation, and 33% one month after installation. You only need to get approval from Logi24 for the specific customer before ordering.
2 Option - a loan of up to 5 years through our credit institutions. All paperwork can be completed at our office and usually takes about 1 hour.
Additionally / Work organization
There are no special requirements — it mostly depends on your preference.
We recommend: remove items from the windowsills, move curtains and drapes aside, and shift furniture near the windows to leave at least 80 cm of space. If possible, cover the furniture with a simple plastic sheet to protect it from dust. Our installers carry construction film with them, but full furniture covering is not part of their duties. For your peace of mind, we recommend covering the furniture yourself. There is usually no heavy dust during installation, but a small amount of fine dust may appear.
Yes,
Our specialists will help you understand all the details and choose the most suitable solution for your home or premises. You can get a free consultation in any way that’s convenient for you — by phone, e-mail, WhatsApp, or in our store. (Go to contacts.)