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Product return

Return of goods of proper quality is possible if its presentation (packaging, seals, labels), consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved.


To complete the procedure for returning goods, you will also need an identity document.


If, at the request of the buyer, the seller will need to independently collect the goods, dismantle, deliver, the process will be carried out on the same conditions on which the purchase and installation were made.


The buyer will need to pay the cost of lowering the goods from the floor and delivery to the warehouse at the same rates that were applied when purchasing the goods.


The appearance and completeness of the goods, as well as the completeness of the entire order, must be checked by you at the time of delivery of the goods. After receiving the order, claims for external defects of the goods, their quantity, completeness and presentation are not accepted.


LOGI24 can use the right of refusal and unilaterally withdraw from the contract within 14 days, covering the costs mentioned in the seventh, ninth and eleventh parts of Article 12 of the Law on the Protection of Consumer Rights, as well as these provisions. Read more: https://likumi.lv/ta/id/266462-noteikumi-par-distances-ligumu.